Please find the letter attached here and note that annual AVC statements are expected to be around 8 weeks late.

As noted previously, any member concerns should be raised directly with Prudential (contact details below).

Phone                   -              0345 600 0343

Email                     -     (emailing should be done via Prudential’s secure email facility  - visit for more info)

Please note - Prudential have advised that their Direct Messaging facility (accessed via online accounts) may produce a quicker response than emailing.